FAQs

Find Answers to Common Questions

From Services to Care, We’ve Got You Covered

What kind of exams do you offer?
  • Physical/Establishing Exam – Any concerns and/or any new pet 
  • Wellness Exam – No concerns, vaccines or annual for chronic disease maintenance, for established patients only
  • Follow Up Exam – Within 30 days from last exam for the SAME concern
  • Puppy/Kitten Vaccination Exam – No concerns, boosters only, for established patients only
  • Work In/Unscheduled Exam- When we have no availability but accommodate a same day appointment
  • Emergency Consultation Exam – True emergency, everyone stops their current tasks to provide life sustaining measures, ALL HANDS ON DECK

 

Please call for pricing and scheduling

Canine
  • DA2PP
  • Rabies
  • Bordetella
  • Lepto
  • Influenza Bi-valent
Feline
  • FVRCP
  • FELV
  • Rabies

All vaccinations require an examination, please call for pricing and scheduling

Technician appointments can be scheduled if there are no concerns and the patient does not need to see the doctor. This is for established patients only, and requires an up to date annual examination.


Services that qualify for technician appointments:

  • Microchip
  • Nail Trim
  • Anal Gland Expression
  • Heartworm Test
  • Cytopoint Injection (must have history of receiving this injection, and/or have been recommended by a doctor)
  • Librela Injection (must have history of receiving this injection, and/or have been recommended by a doctor)
  • Routine/chronic maintenance lab work (must have history of needing specified labs, and/or have been recommended by a doctor)

    If there are concerns at the time of a technician appointment, your technician will ask you to schedule an examination with the doctor.
Saying goodbye to your beloved fur baby can be one of the hardest decisions to make. You can schedule a Quality of Life examination with one of our doctors to help assess whether your pet has a good or poor quality of life which can help in making this decision. We also have a Quality of Life assessment that you can fill out at home over the course of several days; this assessment gives you a visual on how many good/poor days your pet is having, and guides you to make the best decision for them. The home assessment is downloadable here.

We also offer aftercare/cremation services. Please call for more information and/or to discuss pricing.

Puppy/kitten vaccinations should ideally begin when they are 6-8 weeks old, and they need a vaccine booster every 3-4 weeks until they are 16 weeks old. Puppies/kittens in high risk situations should have their vaccine boosters more frequently. Call us to discuss your puppy/kitten’s vaccination schedule today!

We offer puppy/kitten and wellness packages, you can find more information on what is included in these packages here: 

Dental cleanings are actually a procedure that require anesthetic sedation/monitoring, and full mouth dental x-rays. Our technicians and doctors evaluate all of the patient’s teeth and remove/restore any damaged teeth, and clean beneath the gumline. This cannot be done safely/effectively without full anesthesia. Some places offer “non-anesthetic dental cleanings” that are much less expensive, where the patient is awake for the scraping of plaque from the surface of their teeth, and does not address beneath the gum line, nor any damaged teeth; however, this is NOT recommended as it is purely cosmetic and does nothing for your pet’s overall health.

 

Gum disease is extremely common in cats and dogs. According to the Merck Veterinary Manual, gum disease is caused by the accumulation of bacteria (plaque) at the gum line due, in part, to a lack of proper oral hygiene. Other contributing factors may include breed, genetics, age, and diet. As the number of bacteria below the gumline increases, bacterial waste products, such as hydrogen sulfide, ammonia, acids, and other compounds, accumulate and cause infection (inflammation); this infection often spreads deeper into the tooth socket, causing further damage to the supporting tissues of the animals tooth, and destroying the bone. There are 2 forms of gum disease: gingivitis and periodontitis, both can wreak havoc on your pets oral and overall health if left untreated. To learn more about dental disease and its stages, download our “Flip The Lip” handout.

We do not call prescriptions in, or approve prescription requests, to/from outside pharmacies. We can provide a written prescription for you to pick up and bring or mail to your desired pharmacy. Otherwise, you can request from our in-house pharmacy, or visit our online pharmacy to order directly from us and have your pets prescriptions shipped to your home. Our online pharmacy offers prices comparable to Chewy.

 

Visit the Arrowhead Online Pharmacy

Visit the Paradise Valley Online Pharmacy

While yearly lab work is not required, it is strongly recommended. Lab work is important to do while your pet is healthy so there is a baseline to refer to when something is wrong; every pet’s baseline is different. Annual lab work is also key for early detection and treatment of diseases, allowing your pet to live the longest and healthiest life possible. See the attached preventative study to see how common heath findings are found with preventive lab work.

Download Preventative Care Data Study Detailer PDF

Librela is an injectable medication that helps to manage pain associated with osteoarthritis in dogs. It’s a monoclonal antibody that works by blocking a protein called Nerve Growth Factor (NGF), which is involved in pain sensation and inflammation. Librela is administered as a monthly subcutaneous injection if recommended by your veterinarian.

PRP stands for Platelet-Rich Plasma. It is a type of treatment where a patient’s own blood is processed to concentrate the platelets, which are then injected into an injured or diseased area to help accelerate healing. We recommend PRP for joint related injuries or diseases.

Please call for pricing and scheduling.

Shock wave therapy is a non-invasive, non-surgical treatment that uses high-energy sound waves that bring healing factors to an area, stimulates circulation, and allows improved healing and reduces long-term pain. Shock wave therapy can be done with any patient suffering from pain caused from injury, such as CCL tear, patella luxation, osteoarthritis, hip dysplasia, and more. This therapy is great for patients suffering with pain but cannot undergo surgery due to age or fiances.

Please call for pricing and scheduling.

As a baby develops in the womb, the cells that form the foundation of all other cells are known as stem cells. These cells are capable of transforming into any type of cell and serve as the core building blocks of the body. As we age, the availability of stem cells decreases, but they can still be harvested and reintroduced to treat a variety of health conditions.

 

Just like us, as pets age, they may experience pain due to osteoarthritis, cartilage degeneration, IVDD, ACL injuries, and more. Stem cell therapy can significantly help alleviate pain, speed up healing, and improve overall mobility—enhancing your pet’s quality of life. In some cases, stem cell therapy is so effective that it may reduce or even eliminate the need for ongoing pain medications. If your pet is prone to arthritis, joint issues, or ligament damage, you can ensure they receive advanced care when it is needed with our unique Stem Cell Banking Program.

 

Here’s how it works: When your pet undergoes a spay or neuter surgery in their adolescence, we collect tissue containing the dormant stem cells while they are under anesthesia. These stem cells are then stored for the duration of your pet’s life, ready to be used in the future for treatments like:

  • Osteoarthritis
  • CCL tears
  • IVDD
  • And more!

 

Please call for pricing and scheduling.

FAQs

About Payment

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

FAQs

Other Questions

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Aenean porta rhoncus leo, eget iaculis arcu dapibus vel. Lorem ipsum dolor sit amet, consectetur adipiscing elit. Proin porttitor, erat mollis, magna augue consectetur lorem.

Puppy Package
  • First Exam
  • 3 Booster Exams
  • 1 Fecal Test
  • 4 Toe Nail Trims
  • 4 Free Samples of Tri-heart Plus
  • 1 Heartworm K9 Snap 4DX Test
  • 4 rounds Da2pp Vaccination
  • 1 Bordetella Vaccination
  • 1 Rabies Vaccination
  • Microchip
  • $100 OFF Spay or Neuter

Please call for pricing and scheduling

Kitten Package
  • First exam
  • 3 Booster exams
  • Fecal Test
  • 4 Toe Nail Trims
  • 4 rounds FVRCP Vaccination
  • 1 Rabies Vaccination
  • Snap FIV/FeLV/HW Test
  • Microchip
  • 1 Free dose of Selarid
  • $100 OFF Spay or Neuter

Please call for pricing and scheduling

Young Adult Canine Package
  • 2 Comprehensive “Physical Exams”
  • 2 Toe Nail Trims
  • 1 Da2pp Vaccination
  • 1 Bordetella Vaccination
  • 1 Rabies Vaccination
  • 1 Young Adult Profile (Comprehensive Bloodwork including 4DX, Fecal, Urinalysis)

Add-on (recommended but not included/required):

  • 1 Proheart-12 Injection (22% OFF)

Please call for pricing and scheduling

Young Adult Feline Package
  • 2 Comprehensive “Physical Exams”
  • 2 Toe Nail Trims
  • 1 FVRCP Vaccination
  • 1 Rabies Vaccination
  • 1 Young Adult Profile (Comprehensive Bloodwork, Fecal, Urinalysis)

Add-on (recommended but not included/required):

  • Snap FIV/FeLV/HW Test (22% OFF)
  • FeLV Vaccination (22% OFF)

Please call for pricing and scheduling

Jonna, VPA

Jonna has been a lead receptionist and veterinary technician at Pet Life Veterinary Clinic since June of 2022, and became Vice President of Administration in September of 2024. She started her veterinary career in 2017, and has worked for 2 other clinics as a receptionist and technician before Pet Life.

Jonna has 3 cats, Margo (who is harless), Barnaby (siamese), and Spencer (cream tabby). She works with her mother in Prescott every weekend, and really enjoys getting to spend extra time with her.

Maria, General Manager

Maria is the general manager for both Pet Life Veterinary Clinic locations, and has been with us since July 2023; she plays a significant role in keeping our hospitals running smoothly. Maria started her veterinary career in 2007, and has since been a technician and manager at various clinics in Arizona. She became a certified veterinary technician in August 2024, and also intends to get a degree in veterinary hospital management. When Maria is not managing our hospitals, she often picks up shifts to help at an emergency pet hospital.

Maria has 1 large dog, 1 cat, 2 beautiful teenage boys, and a supportive husband. She enjoys spending time with her family, and finding time to kayak.

Mercedes, CSR

Bio coming soon

Dawn, CSR

Dawn started her veterinary career in March 2023 when she began studying at Carrington College. By November 2023 she began her externship and was hired at Pet Life Paradise Valley. She decided to work in the veterinary field after working several years in childcare positions, she felt she needed a change, and has always had a love for animals.

Dawn has 6 dogs and 3 cats, and also fosters for a local rescue. She has a husband of 17 years and 2 older children at home. She enjoys spending time in her pool, going to farmers markets, and shopping at thrift stores.

Lauren CSR / Technician Assistant

Bio coming soon. 

Holly, CSR

Holly has been a receptionist at Pet Life Veterinary Clinic since July 2024. She began her veterinary career in 2020 after graduating high school and beginning her veterinary studies at Pima Medical Institute. She has since worked as a technician in emergency, general practice, and urgent care clinics across the valley.

Holly is avid about weight lifting, dancing, and trying new foods! Holly has 2 dogs at home; Seven who is a sassy but loving blue heeler, and Brutus, her goofy younger malinois brother.

Chloe, VPPR/CSR

Chloe has been a lead receptionist at Pet Life Veterinary Clinic since January 2023, and in July 2024 she also became the Vice President of Public Relations. Chloe started her veterinary career in January 2021 as a receptionist, and has since been a receptionist and technician at various clinics across the valley. She is passionate about providing the community with information on pet health, and advocating for pets and pet parents alike. She has worked in various animal care and management positions since 2017. At some point, Chloe wants to continue her education in veterinary medicine and explore other roles in the field.

Chloe has 2 large dogs, 4 cats, and a beautiful human baby girl! She enjoys outdoor activities during the cooler months, and reading and crocheting indoors during the warmer ones.

Briana, Technician Assistant

Bio coming soon.

Gabriela Solis Pacheco, DVM

Bio coming soon.

Lou, Technician

Bio coming soon.

Lisa, Technician

Bio coming soon.

Gabriella, Technician

Gabriella has been a veterinary assistant at Pet Life Veterinary Clinic since May 2023, she also cross trained in reception, and was promoted to technician August 2024. Gabriella began studying at Pima Medical Institute, launching her veterinary career in January 2022. It was concern for her beloved senior pets, Simon and Tess, who began having medical issues, that prompted her decision to choose a path in the veterinary field. Gabriella was previously one of our frequent clients, and when we learned that she was studying at Pima we prompted her to come work with us to help further her education. She is thriving.

In her free time, Gabriella loves going to farmers markets, listening to her favorite musical artist, Chappell Roan, and watching movies. Her favorite movie is Spirited Away.

Isaiah, Technician

Isaiah has been a veterinary technician at Pet Life Veterinary Clinic since we opened in February of 2022. He started his veterinary career in 2017 when he began his studies at Pima Medical Institute to become a veterinary assistant. He put his studies to practice in 2019 when he began working as an assistant at his first veterinary clinic. Isaiah has since worked for 3 other clinics in the valley, and in that time has grown into a wonderful technician. Isaiah has 3 large dogs at home, Bear, Finnley, and Harley. He enjoys hiking with them when the weather isn’t brutal.

Samantha, Technician

Sam has been a veterinary technician at Pet Life Veterinary Clinic since December 2023. You might have seen Sam as your doctor’s scribe, your room technician, or filling your pets medications – she is our jack of all trades! Since she began at Pet Life, Sam has adopted many roles within the clinic including doctor’s scribe, pharmacy technician, surgery technician, and dental technician. She is a vital part of our team!

At 17 years old, Sam started her veterinary career working as a kennel technician at an animal hospital / boarding facility. It was during that time that she discovered her ability to provide compassionate care to people and their animals and wanted to hone that ability. She is now an aspiring vet student who is working hard to accomplish her dreams.

Sam has a dog named Axel (who she often calls Apple), her cat Mordy, and a fiance at home. She enjoys gaming and listening to audiobooks during her free time.

Sara, CVT

Sara has been a lead / surgical technician at Pet Life Veterinary Clinic since April of 2022. In October 2023 she also became a certified ultrasound technician, and is studying to become a licensed Veterinary Technician. She started her veterinary career in 2007 as a Kennel Assistant at a large boarding / grooming / veterinary facility. From there she moved up the ladder from veterinary assistant to technician, surgical technician, and ultrasound technician positions. She has worked at various clinics, and has also worked as an ICU and ER technician.

Pet Life Veterinary Clinic became AAHA Accredited in March of 2023 due to the hard work of Sara and Dr. Notario. Our AAHA accreditation is a testament to the quality of care that the Pet Life staff strive to uphold. Sara continues to monitor and update our protocols to ensure that we keep that accreditation. She takes immense pride in what she does, and aspires to be able to help pets, and pet parents, in other ways in her future. She has a deep interest in animal communication and ultimately wants to become an animal communicator.

Sara has 1 dog at home, her little chihuahua Roo. During her free time, she enjoys spending time with friends and family, painting by numbers, and building model cars.

Norma, CVT

Norma has been working at Pet Life Veterinary Clinic since its inception in February of 2022. Norma was one of the first hired by Dr. Notario, and is the lead dental technician who helps keep our pets dental health in tip top shape. She started her veterinary career in 2001 as a veterinary assistant, and through continuing education, and hard work, has become a phenomenal veterinary technician. She has worked at many veterinary clinics throughout Arizona; from a humble beginning at Camp Verde Veterinary Clinic, to Eye Care for Animals, and all the others, she has honed her skills in many different aspects of veterinary care.

Norma currently lives in Peoria with her husband of 16 years, and has 2 dogs, and 1 cat; her doberman pinscher, Grace, her chihuahua, Coco, and her ragamuffin cat, Lollipop. She is an avid remodeler of her home and has built furniture since highschool. She hopes to continue her role at Pet Life with Dr. Notario and staff until she can retire.

Kastner, DVM

Stephen Kastner has been a DVM at Paradise Valley Animal Hospital, now Pet Life Veterinary Clinic Paradise Valley, since 1997! He graduated as an undergrad from University of Arizona (GO WILDCATS!!) in 1986, moved on to Colorado State University, and graduated from there in 1990. Dr. Kastner began practicing veterinary medicine when he returned to Phoenix in 1990.

Dr. Kastner has 2 animals at home with his wife of many years; Gizmo, a senior hyperthyroid cat, and Anubis, a 4 year old male chihuahua who they found severely dehydrated and terrified (and is now a big mama’s boy). An Arizona native, he enjoys fishing and hiking, as well as reading and playing softball.

Fernando Notario Britez, DVM (Owner)

Born in Asuncion, Paraguay in 1981, Fernando Notario has always had a passion for the welfare of animals and became the first veterinarian in his family. Fully bilingual, Dr. Notario came to the United States with the dream of improving the lives of animals and their families as much as possible. He has practiced in several animal hospitals in Colorado and Arizona, and is now fulfilling his dream of owning his own clinic in the United States.

He started his first clinic in the United States in February of 2022, and bought his second clinic in August 2024! Between 2014 and 2025, Dr. Notario also opened five different veterinary clinics in Paraguay, which are managed long distance. Dr. Notario loves mentoring new veterinarians, and enjoys the challenges of day to day general practice for dogs and cats. He plans to continue his expansion in both countries!

Aside from working with small animals, Dr. Notario enjoys spending time with his beautiful wife, Liliana, and their amazing children, Monse and Andrea.